Patient p.

I express my admiration and great gratitude to Oleg Kylasov, doctor of the Department of Operative Endoscopy. The first time I went to FBS for a bad reason. Fears, suspense, adrenaline, anticipation of unpleasant things. However, the manner of communication of Oleg Viktorovich with the patient, a detailed story before each stage of diagnosis, an explanation of the sensations that accompany the diagnostic procedure, a low voice, soft stingy movements produce a psychotherapeutic effect (I understand this a little). You calm down and already fully participate in the process with full confidence in the actions of the doctor.

Truly, Oleg Viktorovich for me represents an example of a modern doctor who is fully proficient in both endoscopic techniques and the method of establishing trusting relationships with the patient. Thank you very much, Oleg Viktorovich, health, respect for patients and colleagues!