I would like to express my deep gratitude for the professionalism and caring attitude towards patients to the endoscopist Oleg Kirillov and nurse Larisa Pankratova, who performed my colonoscopy on August 25, 2021. This procedure is exciting and not very comfortable. These specialists managed: to calm down, adjust and very delicately talk to me at the phase of the invitation to the office (this is the merit of Larisa Vitalievna), and Oleg Vyacheslav carefully, I would say carefully, conducted an endoscopy, talked calmly and gave confidence in the well-being of the study, and he managed to check everything that needed to be Such well-coordinated work in pairs, understanding and performing their functions in the process, adjustment, communication with the patient - all at the highest professional level. I have been performing this procedure for a routine examination for several years, and the stability of this attitude to patients and professional competence pleases me very much. I also thank the management of the Institute for the selection of Personnel, real professionals-masters of their craft! I wish you and your families health and prosperity!