Dear administration of MCSC named after A. S. Loginov! I want to express my gratitude for the operation performed by me to the sodrudniki of the Department of Vth and he: zav. Valiev Ramiz Kamraddinovich and his team Nurberdyev Maksat Bayramovich and Tizilova Evgeniya Andreevna, as well as nurses Agafoshina Yulia, Bykova Marina. Currently, doctors are very busy with a large amount of work, because despite all the scientific achievements, diseases continue to rage. Some doctors put their whole soul into helping patients, which is why they develop burnout syndrome or, as it is also called, empathy fatigue. I was very pleased that the above employees have not lost this human quality. In a difficult moment, patients tend to pour out their experiences and the doctor is expected to listen to them. The professionalism and coherence of the team of medical staff with whom I had to come into contact was visible in the readiness to come to the rescue at any moment, listening to me and taking into account my wishes. I would like to support you with the words from one wise book: "but be firm and do not give up, because you will be rewarded for your deeds!" Sincerely Yours, grateful patient!