My husband and I talked several times on the line of the contract department and, as we understood, only 3-4 operators work there. We would like to note that the dial-up is very fast, and also that the operator Ksenia is one of the most literate and concise. Thanks to her, we got to several examinations together in one day. And since we are very busy people, it's worth a lot. Thank you for the quality service!